Skip to content

Instruction Manual

Here you find all the information on how to use your Hotspot, Router or SIM

Hotspot with SIM (Huawei E5785)

Charging the battery
Use the supplied cable for this. Plug the micro USB into the hotspot and the other USB into the supplied USB plug or a USB port. When the hotspot’s battery is being charged, the icon of a battery being charged will light up in the hotspot’s display after a while. When the hotspot is on, you will see this icon at the top right of the display.

Switching on the hotspot
Turn on the hot spot by pressing the on / off button to the right of the display for about 3 – 5 seconds until the Huawei logo appears in the display. The hotspot will now start and as soon as you see the name of the mobile operator appear, the hotspot is ready for use.

Connect
To connect a device to the Wifi-network of the hotspot, go to the Wifi settings of your device and select the Wifi-network of the hotspot. This is HUAWEI-xxxx (xxxx representing a combination of letters (caps) and numbers). The 0 in the xxxx (in case there is one included) is always the number 0 and not the letter O. Once you have selected the Wifi-network, you will be asked for a password. This password is a combination of numbers and/or letters and is printed on a sticker on the inside of the cover on the back of the hotspot.

Switching the hotspot off
Turn off the hotspot by pressing and holding the on / off button to the right of the display for a few seconds.

!! A few important practicalities

  1. The hotspot gets warm during use, which is normal. Exposure to direct sunlight, very high temperatures, moisture and violent shocks (e.g. when it falls) are bad for the hotspot;
  2. Leave the hotspot closed. There is a cover on the back that can be released, but there is no reason to release it.
  3. The place where you put the hotspot influences the reception of the mobile data signal. The freer the hotspot and the fewer materials around it (metal, concrete, etc.), the better the quality of the internet connection.

Returns after expiration – ATTENTION please!
Return a hotspot the first working day after the end of the usage period via the enclosed return envelope. Make sure you send all original items (including plug, cord and bag) and that they go separately into the envelope. So leave the hotspot out of the bag/case, so that the envelope remains as flat as possible.

 

 

Router with SIM (Huawei B525 4G+)

Switching on
You can start using the router by connecting the black power cable (also in the box) to a standard wall outlet (230V). As soon as the light, second from the left at the front side of the router, switches to blue, the router is ready for use. This should not take more than a minute or so after you connect the power cable.

Connection
You will now be able to see the 2 wifi networks that have been set up by the router in any wifi enabled device, such as your smartphone, tablet or computer. You can find the names as well as the password for these networks on the sticker at the bottom of the router. The password will work with both networks.

  • SSID: Huawei-B525-xxxx This is the wifi network at 2.4 GhZ, the network that all wifi enabled devices can use.
  • SSID-5G : Huawei-B525-5G-xxxx This is the wifi network at 5 GhZ, a faster network that most modern devices will be able to connect to.
  • Wi-Fi Key: xxxxxxxxxxx This is the password you need to get access to either of the wifi networks.

Returns after expiration – ATTENTION please!
Return a router to us the first working day after the end of the usage period, including the original adapter and often also the original router box (store packaging), insofar as it has been sent by us. You will need to pack the router properly yourself to prevent damage. Preferably use the packaging in which you received the router. In any case, fill the shipping box well so that the router does not slide inside the box.
Send this package to:
      Internet On Demand
      Dillenburgstraat 2
      5151 GL Drunen

If you return the router later, we will deduct the extra days and costs from the deposit. It does not matter whether you have used the router or not.

 

SIM only

The period of use starts the day after the SIM has been delivered or on the date we agreed with you.

This 3-in-1 SIM holds all common sizes.
Determine which size fits your device and gently remove it.

Insert de SIM in your device or router and switch it on
(your device must of course be suitable for 4G or 4G+).
You do not require a PIN-code to use the SIM.

Once the period of use has ended the SIM will be de-activated, after which you can throw the SIM away.

De voordelen van Internet on Demand

  • Unlimited data No bundles
  • Reliable network Data via the best-tested mobile network in the Netherlands
  • Flexible time periods From days to months, what fits your need

Don't have an account yet?Register now

Privacy statement

Your privacy is very important to Internet On Demand. We therefore comply with privacy legislation. This means that your details are safe with us and that we always use them properly. In this privacy statement we explain what we do on the InternetOnDemand.nl website with information that we learn about you.

If you have any questions about the privacy statement, please contact us.

Processing an order or renewal of an existing order

When you place an order with us or renew an existing order, we use your personal data to process it properly. We may use your personal data to ensure that our services and products are delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use your name and address details, telephone number, billing address, e-mail address and payment details. We need this because of the transaction we close with you.

Contactform

On our website we offer the possibility to ask questions using a contact form. For this we use your name, email address and telephone number. We keep this information until we are sure that you are satisfied with our response. This way we can easily access the information for follow-up questions.

Newsletter

You can subscribe to our newsletter. We only ask you to provide your e-mail address. Our emails are therefore not personalized (no use of first or last name) and therefore cannot be traced back to you as a person. In the newsletter you can read news, offers and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link.

Data provided to other companies or institutions

We only give your personal data to other companies or institutions if this is necessary for the functioning of our website, the processing of your order or if we are legally obliged to do so.

We collaborate with certain companies, for example, to be able to pay and send your order. These partners can therefore receive your personal data. This is necessary to deliver what you have bought. Social media buttons may be included on our website. With this, the administrators of these services collect your personal data.

Cookies

Our website uses cookies. Cookies are small files in which we can store information so that you do not always have to fill it in. But we can also see that you visit us again.

When you first visit our website, we will display a notification explaining cookies.
We will ask for your consent to use these cookies.

You can disable the placing of cookies via your browser, but then some parts of our website may  no longer work properly.

We have made agreements with other companies that place cookies about the use of the cookies. However, we do not have full control over what they do with the cookies themselves. So also read their privacy statements (note: these can change regularly).

Google Analytics

We use Google Analytics to keep track of how visitors use our website. We have entered into a processor agreement with Google. It contains strict agreements about what they are allowed to keep. We let Google anonymize the IP addresses so you as a user remain anonymous.

Retention periods

The personal data described above will be kept for as long as necessary to provide the requested services to you. We then store data for a maximum of one year for the statistical purposes described. The data is then deleted, unless there is a legal obligation that requires longer storage (such as the seven-year fiscal retention obligation for payment data).

Security of data

We take security measures to limit abuse of and unauthorized access to personal data.
Access to personal data is protected with a username and password. We also use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

View and change your data

If you have questions or want to know what personal data we have about you, you can always contact us. See the contact details below. You have the following rights:

• Access to the exact personal data we have and an explanation of what we do with it
• Have errors corrected
• The removal of obsolete personal data
• Revoking permission
• Object to a particular use

In order to prevent abuse, we can ask you to adequately identify yourself.

Dutch Data Protection Authority

If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority in the Netherlands, The Dutch Data Protection Authority (de Autoriteit Persoonsgegevens).

Contact details

Internet On demand
Dillenburgstraat 2
5151 GL Drunen
contact@internetondemand.nl
(+31) 085 047 0029